Last updated: June 2026

At Avelyn London, we are proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for everything you need to know about how we ship your order.

1. General Shipping Information

We currently ship to addresses within the United Kingdom only.

Shipping costs and delivery times may vary depending on your location and the size or weight of your order.

2. Processing Time

Orders are typically processed within 2 to 3 business days (Monday to Friday), excluding weekends and public holidays.

During peak seasons or promotional events, processing times may be slightly longer. We will keep you informed of any delays.

3. Shipping Rates

Free Shipping: we offer free shipping on all orders, with no minimum purchase required.

4. Estimated Delivery Times

Here is what to expect once your order has been processed:

•       Processing Time: 2 to 3 business days (Monday to Friday)

•       Transit Time: 4 to 9 business days (Monday to Friday)

•       Total Delivery Time: 6 to 12 business days

•       Order Cutoff Time: 6:00 PM

•       Time Zone: Greenwich Mean Time (GMT), London

Please note that delivery times are estimates and may be affected by carrier delays, weather conditions, or other factors outside our control.

5. Shipping Restrictions

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO), or restricted areas. Certain items may be subject to additional shipping restrictions depending on UK specific regulations or carrier policies.

6. Failed Delivery or Returned Packages

In the event of a failed delivery attempt, incorrect address information, or an undelivered package, your order may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.

7. Lost or Damaged Packages

If your package is lost or arrives damaged in transit, please contact us immediately at info@avelynlondon.com. We will work with the carrier to investigate the issue and find a solution as soon as possible.

8. Shipping Policy Updates

We may update this Shipping Policy from time to time to meet Google Shopping Ads requirements or to improve our service. The latest version will always be available on this page.

Last updated: June 2026

Contact Information

Store name: Avelyn London

Company name: SADUA

Company address: Dominee Martin Luther Kingweg 160H, Zaandam, 1504DA, Netherlands

KvK number: 94792135

Phone: +447446368664

Email: info@avelynlondon.com

Monday to Friday | 9:00 AM – 6:00 PM (GMT)

We aim to respond to your inquiries within 24 hours.