At this time, we ship within United Kingdom only. For full details regarding delivery areas and timeframes, please refer to our Shipping Policy

Orders begin processing shortly after being placed.

If you need to make changes, contact us as soon as possible.

We cannot guarantee that changes or cancellations can be made once processing has started.

If your item arrives damaged or you receive the wrong product, please contact us immediately at info@avelynlondon.com and we will resolve the issue as quickly as possible.

Yes, your payment details are encrypted and secured using industry-standard encryption. More details are available in our Payment Policy

You have 30 days from delivery to return a product. Full details can be found in our Return & Refund Policy

Orders are processed within 1-2 business days. After dispatch, transit time takes around 5 to 7 business days (Monday to Friday). Total delivery time will be 6 to 9 business days.

For more information kindly visit our Shipping Policy

Once your order has been dispatched, you will receive a tracking number via email.

You can follow your parcel through the link provided in your confirmation email or by visiting the Track your order.

Yes, we offer free shipping for orders in the United Kingdom.

More information is available in our Shipping Policy