Privacy Policy

Last updated: June 10, 2026

Avelyn London operates this store and website to provide you with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase.

Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details — name, address, billing/shipping address, phone number, email address
  • Financial information — payment card details, transaction details
  • Account information — username, password, preferences
  • Transaction information — items viewed, purchased, returned or cancelled
  • Communications — information included in messages you send us
  • Device information — IP address, browser, device identifiers
  • Usage information — how and when you interact with the Services

Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve the Services. These include cookies set by us and by third parties such as Google (for analytics and advertising, including Google Ads) and Meta (for advertising and measurement, including the Meta Pixel). You can manage your cookie preferences through your browser settings.

How We Use Your Personal Information

  • Provide and improve the Services — process orders, payments, shipping, returns and account management
  • Marketing and advertising — send promotional communications and show relevant online advertisements
  • Security and fraud prevention — authenticate accounts and detect fraudulent activity
  • Communicating with you — respond to enquiries and provide customer support
  • Legal reasons — comply with applicable law and respond to valid legal process

How We Disclose Personal Information

We may share your personal information with:

  • Shopify and third-party service providers (payment processing, shipping, analytics, customer support)
  • Business and marketing partners for advertising purposes
  • Our affiliates or within our corporate group
  • Third parties in connection with a business transaction or as required by law

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, correct, or port your personal information, and to object to or restrict certain processing. If you reside in the UK or EEA, you may also withdraw consent and lodge a complaint with your local data protection authority. In the United Kingdom, this is the Information Commissioner’s Office (ICO) — www.ico.org.uk.

To exercise any of these rights, contact us using the details below or visit the Shopify Privacy Portal.

Managing Communication Preferences

You may opt out of promotional emails at any time by using the unsubscribe link in any email we send. We may still send non-promotional emails relating to your account or orders.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information about anyone under the age of majority. If you believe a child has provided us with their information, please contact us.

International Transfers

We may transfer, store and process your personal information outside the United Kingdom. Where we do, we rely on recognised transfer mechanisms such as the UK International Data Transfer Agreement or Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date.

Contact Information

Store name: Avelyn London
Company name: SADUA
Company Address: Dominee Martin Luther Kingweg 160H, 1504DA, Zaandam, Netherlands
Warehouse Address: [WAREHOUSE ADDRESS — INVULLEN]
Company nr.: 94792135
Phone: +61 467 146 386
Email: info@avelynlondon.com

Monday to Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)

We aim to respond to your inquiries within 24 hours. You can also reach us via our Contact page.